Your Privacy Matters to Us

Our Commitment to Privacy

Weatherford Air & Heating (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Statement describes our practices regarding the collection, use, and disclosure of information we receive through our website, service calls, and business interactions.

Last Updated: January 1, 2026

Information We Collect

We may collect the following types of personal information when you interact with us:

• Contact Information — name, email address, phone number, and mailing address when you submit a contact form, schedule a service, or create an account.
• Service Information — details about your HVAC systems, service history, property information, and preferences related to the services we provide.
• Payment Information — billing address and payment method details necessary to process transactions. We do not store full credit card numbers on our systems.
• Website Usage Data — IP address, browser type, pages visited, time spent on our site, and referring URLs, collected through standard web analytics tools.

How We Use Your Information

We use the information we collect to provide and improve our services:

• To provide, maintain, and improve our HVAC services
• To process service requests, appointments, and payments
• To communicate with you about your service, including appointment reminders and follow-ups
• To send promotional information about our services, special offers, and maintenance reminders (you may opt out at any time)
• To improve our website, services, and customer experience
• To comply with legal obligations and protect our rights

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. Cookies are small data files placed on your device that help us remember your preferences and improve our services.

You may control cookies through your browser settings. Please note that disabling cookies may affect certain features of our website.

Third-Party Sharing

Weatherford does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following circumstances:

• Service Providers — trusted partners who assist us in operating our business, such as payment processors, scheduling software providers, and analytics services, under strict confidentiality agreements.
• Legal Requirements — when required by law, court order, or governmental regulation.
• Business Protection — to protect the rights, property, or safety of Weatherford, our customers, or others.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. While no system can guarantee absolute security, we are committed to protecting your data and continuously improving our security measures.

Contact Us About Privacy

If you have questions about this Privacy Statement, wish to access or correct your personal information, or want to opt out of marketing communications, please contact us:

• Weatherford Air & Heating — 207 FM 646 Road W, Dickinson, TX 77539
• Phone: 281-XXX-XXXX
• Use our Contact Us page to reach our team online.

Changes to This Statement

We may update this Privacy Statement from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically for the latest information on our privacy practices.